Terms & Conditions

Read our terms and conditions.

Last Updated: December 19, 2024

Please read these Terms and Conditions ("Terms") carefully before using the services provided by DevPulseHub ("we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By accessing or using DevPulseHub's website, services, or engaging with us for any project, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Services Description

DevPulseHub provides software development, web development, mobile app development, AI automation, cloud services, UI/UX design, and related technology consulting services. We serve clients globally, including but not limited to clients in the United States, United Kingdom, European Union, Australia, Canada, India, and other countries.

3. International Services

3.1 Global Service Delivery

We provide services to clients worldwide. By engaging our services, you acknowledge that:

Services may be delivered remotely or on-site, depending on project requirements
Communication may occur across different time zones
Project deliverables will be provided in accordance with agreed specifications

3.2 Currency and Payments

All prices are quoted in INR (Indian Rupees) unless otherwise specified
Payment terms will be specified in individual project agreements
International clients may be subject to currency conversion fees charged by their financial institutions
We accept payments via bank transfer, credit card, and other agreed-upon methods
For international clients, payments can be made in INR or converted to your local currency as per the exchange rate at the time of payment

3.3 Time Zones and Communication

We operate across multiple time zones to serve international clients
Response times may vary based on time zone differences
Scheduled meetings and calls will be coordinated using timezone-aware scheduling tools

4. Project Agreements

4.1 Scope of Work

Each project will be governed by a separate agreement or statement of work that specifies:

Project scope, deliverables, and timelines
Payment terms and schedule
Intellectual property rights
Confidentiality obligations
Project-specific terms and conditions

4.2 Changes to Scope

Any changes to the project scope must be agreed upon in writing and may result in adjustments to timelines, deliverables, and costs.

5. Payment Terms

5.1 Payment Schedule

Payment terms will be specified in individual project agreements. Common payment structures include:

Milestone-based payments
Monthly retainer payments
Project-based payments

5.2 Late Payments

Late payments may incur interest charges as specified in the project agreement
We reserve the right to suspend services for accounts with overdue payments
All fees are non-refundable unless otherwise specified in writing

5.3 Refunds

Refund policies will be specified in individual project agreements. Generally:

Services already rendered are non-refundable
Partial refunds may be considered on a case-by-case basis for cancelled projects

6. Intellectual Property

6.1 Client Ownership

Upon full payment, clients typically own the intellectual property rights to custom-developed software, designs, and deliverables as specified in the project agreement.

6.2 Our Rights

We retain rights to:

Pre-existing code, libraries, frameworks, and tools used in projects
General methodologies, processes, and know-how
Portfolio usage rights (with client permission) for marketing purposes

7. Confidentiality

We are committed to maintaining the confidentiality of your business information, project details, and proprietary data. We will:

Not disclose confidential information to third parties without consent
Use confidential information solely for project purposes
Implement reasonable security measures to protect confidential information

8. Warranties and Disclaimers

8.1 Service Warranties

We warrant that:

Services will be performed in a professional and workmanlike manner
We will use reasonable efforts to meet agreed-upon specifications
We will comply with applicable laws and regulations

8.2 Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We provide services "as is" without warranties of any kind, express or implied
We do not guarantee that services will be error-free or uninterrupted
We are not liable for third-party services, platforms, or tools used in projects
We are not responsible for delays caused by factors beyond our reasonable control

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific project giving rise to the claim
We shall not be liable for indirect, incidental, special, consequential, or punitive damages
These limitations apply regardless of the legal theory on which the claim is based

10. Data Protection and Privacy

For clients in the European Union:

We comply with the General Data Protection Regulation (GDPR)
We act as a data processor for client data processed on your behalf
We implement appropriate technical and organizational measures to protect personal data
We will assist you in fulfilling your obligations as a data controller

10.2 International Data Transfers

Data may be transferred to and processed in countries outside your jurisdiction
We implement appropriate safeguards for international data transfers
Please refer to our Privacy Policy for detailed information about data handling

11. Termination

11.1 Termination by Client

You may terminate a project agreement:

As specified in the project agreement
With written notice, subject to payment for services already rendered
In accordance with applicable cancellation policies

11.2 Termination by Us

We may terminate services:

For non-payment or breach of agreement
If you engage in illegal or harmful activities
As otherwise specified in the project agreement

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

12.2 Dispute Resolution Process

In the event of any dispute:

Parties agree to attempt to resolve disputes through good faith negotiation
If negotiation fails, disputes may be resolved through mediation
If mediation fails, disputes may be resolved through binding arbitration or courts as specified in the project agreement

13. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, or internet failures.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through:

Email notification to registered users
Prominent notice on our website
Updated "Last Updated" date

Continued use of our services after changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with any project-specific agreements and our Privacy Policy, constitute the entire agreement between you and DevPulseHub regarding the use of our services.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Email: contact@devpulsehub.com
Address: Pune, Maharashtra, India

We will respond to your inquiry as soon as possible.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.