Privacy Policy

DevPulseHub Privacy Policy - How we collect, use, and protect your information.

Last Updated: December 19, 2024

At DevPulseHub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us.

By using our website, services, or providing us with your information, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our services.

Information You Provide

Contact Information: Name, email address, phone number, company name
Account Information: Username, password, and other account details
Project Information: Details about your projects, requirements, and business needs
Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
Communications: Messages, emails, and other communications you send to us

Automatically Collected Information

Usage Data: Information about how you access and use our website and services
Device Information: IP address, browser type, operating system, device identifiers
Cookies and Tracking Technologies: We use cookies and similar technologies to track activity and store certain information

How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery: To provide, maintain, and improve our services
Communication: To respond to your inquiries, send updates, and provide customer support
Project Management: To understand your requirements and deliver customized solutions
Billing and Payments: To process payments and manage your account
Security: To protect against fraud, unauthorized access, and other security threats
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Business Operations: To analyze usage patterns, improve our services, and develop new features

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our business
Business Transfers: In connection with any merger, sale, or acquisition of our business
Legal Requirements: When required by law or to protect our rights and safety
With Your Consent: When you have given us explicit permission to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Objection: Object to certain processing of your information
Data Portability: Request transfer of your information

To exercise these rights, please contact us at contact@devpulsehub.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and similar data protection laws.

Legal Basis for Processing

We process your personal data based on the following legal bases:

Contractual Necessity: To fulfill our contractual obligations and provide services you have requested
Legitimate Interests: To operate our business, improve our services, and communicate with you
Consent: When you have provided explicit consent for specific processing activities (e.g., marketing communications, cookies)
Legal Obligations: To comply with applicable laws and regulations

As an EU/UK resident, you have the following rights:

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain circumstances
Right to Restrict Processing: Request limitation of how we process your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at contact@devpulsehub.com. We will respond to your request within 30 days.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

Contact Information: Retained for the duration of our business relationship and up to 3 years after last contact
Project Information: Retained for 7 years after project completion for legal and accounting purposes
Marketing Communications: Retained until you unsubscribe or withdraw consent
Website Analytics: Retained for up to 26 months
Legal Obligations: Some data may be retained longer if required by law

Data Processing and Transfers

When processing personal data of EU/UK residents, we:

Act as a data controller for data collected directly from you
Act as a data processor when processing data on behalf of clients
Implement appropriate safeguards for international data transfers, including Standard Contractual Clauses (SCCs) where applicable
Ensure that third-party service providers comply with GDPR requirements

Data Protection Officer

For GDPR-related inquiries, you can contact us at contact@devpulsehub.com. We will address your concerns promptly and in accordance with GDPR requirements.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

For international clients, particularly those in the EEA, UK, or Switzerland:

We implement appropriate safeguards to protect your data during international transfers
We use Standard Contractual Clauses (SCCs) and other approved mechanisms for data transfers
We ensure that our service providers maintain adequate data protection standards
We comply with applicable data protection laws in all jurisdictions where we operate

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@devpulsehub.com

Address: Pune, Maharashtra, India

We will respond to your inquiry as soon as possible.